Careers

General Description:

The Volunteer Manager is responsible for the supervision of volunteer advocates.   This includes the coordination of volunteer activities; all aspects of case management; and assisting in recruitment, training, and retention of volunteers. 

Primary Responsibilities:

Case Management

• Supervision of volunteer advocates
• Develop working relationships with volunteers
  • Build individual rapport with each advocate and support him/her in a personalized manner
• Assist in advocacy of each volunteer through support/coaching and accountability
• Communicate regularly with each volunteer
  • Regular phone and in-person contact
  • E-mail contact
• Review and edit advocate court reports
  • Maintain program’s high standard of content and grammar
  • Ensure report submission a minimum of 2 business days prior to hearing
• Attend dependency court hearings
  • Represent program in professional manner
  • Participate in court hearings if necessary
• Begin to build working knowledge of issues and dynamics within families in crisis related to child abuse/neglect
• Begin to build a working knowledge of resources available within the community to assist families
• Maintain case and volunteer records
  • Document record changes/updates in a timely and accurate manner

Recruitment of potential volunteer advocates

• Assist in volunteer interviews
• Assist in community events as needed/requested

Training

• Assist in facilitation of NCASA/GAL training curriculum
• Participate in-service trainings

Education/Experience:

The successful candidate will possess strong time management skills, the ability to multi-task, experience working with or overseeing volunteers, strong leadership skills, and good written and verbal communication skills.  Experience working in child welfare a plus. 

Base salary range: $40,875.80 - $46,200*

*Using Volunteer Coordinator Position: 29001 and Entry Level Case Manager Position: 24000, median salary based on budget size and field of work average ($42,000) with range

Job Type: Full-time

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement plan

Schedule:

Monday to Friday, standard business hours. Occasional evening hours required.

Please send a resume and cover letter to careers@casalancleb.org